CCTV, and PABX in Melmoth, KwaZulu-Natal
Beskrywing
Telephone Management System:
The power to Manage & Control your Business:
? Reduce telephone call expenditure via detailed pin number reporting
? Improve productivity
? Identify fraud and telephone misuse
? Reduce call answering times
? Reduce missed calls and allocate responsibility
? Eliminate costs due to slow response times
? Validate advertising campaigns
? Reliability and accuracy
? Demographic reporting
? Convenient e-mailing of reports
? Ease-of-use
? Password protection, protection of your information
Office to Office VPN
If you are looking to connect two or more remote offices to access files, printers and email servers. Run terminal services over the Internet. VPN provides the security of a private network, with the convenience and low cost of a public network, hence it's a "Virtual" Private Network.
Benefits of VOIP
Cost Efficiency
The most important benefit of VoIP technology is its cost efficiency, which in turn adds to the savings of consumers and companies using it. Generally, it saves around 30% to 50% of the traditional phone bills, and sometimes more. It may not sound as lucrative for individuals, but if large organizations are considered, the savings can be in the millions.
Flexibility
The Internet telephony enables the user to integrate computer applications like email, efax and web conferencing, with the telephone. It gives the provision of using the phone, while accessing all the other programs, and surfing the Internet at the same time. It is also possible for the users to take the VoIP adapters anywhere, and use their number at any place which offers an Internet connection. This feature is particularly helpful for those with active lifestyles and whose jobs require lot of travel. All such calls made this way are also relatively cheaper.
Improved Productivity
Installation of Internet telephony ensures improved productivity of an organization. As the technology is cost-efficient, the money thus saved can be utilized for various other purposes. VoIP technology treats services on the phone like any other kind of data, enabling the users to attach documents to voice messages, or participate in virtual meetings with the help of shared data and video conferencing. The clarity of voice over phone is also an added feature of the technology. Earlier, talking through VoIP phones often led to calls which were distorted, lagging and many a times, dropped. With the change in technology, the sound clarity is better than ever, and rarely the calls get dropped.
Voice Loggers
Why record your telephone calls in the first place?
More and more companies and individuals are recognizing the benefits of recording calls. It provides an accurate record of what was said by whom and when; avoids the need for repetition or speaking slowly; creates voice files to attach to client records; and provides a perfect aid for training, dispute resolution and compliance requirements. In short, call recording puts the individual and the company in control of their most prolific communication medium - the telephone.
More specifically, by recording calls:
You can resolve ordering queries and eliminate the discrepancies that often arise from verbal orders.
You can increase overall productivity. The system records internal calls and outbound calls, thus reducing time spent on the telephone.
You can reduce phone costs. A significant volume of unnecessary calls is eliminated once staff members know that their calls are being recorded.
You can enhance the quality of service delivery, both in telephone communication with clients and across the board.
You can settle 'he said, she said' disputes at the level of origination and eliminate the need to involve management, which wastes valuable resources and precious time.
You can use recordings to assist in court proceedings, by providing solid evidence of the spoken word.
Benefits of auto Attendants and Voicemail
A PBX telephone system with auto attendant and voice mail facilities can work wonders for your small business organization. With such a phone system, you can create the impression that yours is a flourishing business enterprise.
Communication System with Powerful Call Handling Features
With the support of hosted PBX auto attendant voicemail telephone system, you can handle incoming calls in a professional style. This telephone system offers the callers powerful call management features that are normally found in sophisticated phone systems maintained by big conglomerates. These features include find me follow me call forwarding, voice mail, call waiting, call conferencing, fax, fax to email, auto attendant and more.
The auto attendant greets the callers with appropriate welcome messages and offers a variety of menu options such as dial by name, dial by extension and more. The system can efficiently handle numerous calls at the same time. It performs call redirecting without providing busy tones to the callers. With find me follow me call forwarding facility, calls to your official numbers will be forwarded to your alternate phone numbers, including cell numbers.
No More Missed Calls
The auto attendant voice mail telephone system forwards the calls that remain unanswered after a certain number of rings to the voice mail system, so that the callers can leave voice messages. Calls are transferred to the voicemail box during hectic business hours and when all the telephones lines are busy. The system can also forward these voice messages to your email account as audio file attachments.
To enjoy all the benefits of an auto attendant voicemail telephone system you are not required to set up expensive equipment in your premises. All required equipment is kept at the site of the service provider. The PBX features are offered through a hosted server using high speed Internet or telephone network. The services are shared among numerous users, and are provided at economic monthly charges.
Benefits of our PABX Systems???
It is capable of handling all of the above!! And much much more!!!
Regards
Michelle Govinder
Sales Consultant
084 577 3727
marketing@samsungsolution.co.za